Coaching, Approach work, Definition of "No"

Great call for anyone wanting to be a better coach!  Lots of nitty gritty covered today. Are your people treating this like a business?  You are leading by example (making it even more critical that we (the coaches) spend out time in the right places).  Something as simple as setting proper business hours is so important.

Busy work vs Income producing activities - As coaches, we all have to stay on top of this.  Don't fall into busy work!  There's really only 3 things we're supposed to be doing:

1. Approaching - setting appointments
2. Introducing people to Melaleuca - doing full presentations
3. Coaching - helping people get off to a fast start, 48 hour follow up, teaming up 

Operating from the mission statement is two-fold:
Enhance OTHER people's lives by helping them reach their goals.
It's not about you!

Stay away from convincing and begging mode - if you are bothering and begging, how is that about other people?  Inviting mode = Paulette's good cook analogy is so good...listen to the recording :)  Watch your energy!  Those that are frustrated or struggling often have posture issues.  To make $500/mo in interest you'd need to have $125,000 in an account somewhere making 5% (good luck finding that in this economy!)  Our average Director 3 outperforms that!

What is the definition of a no?
A no is only a no when you or your support team has done a full presentation....and then your prospect said no.

Don't let your heart get in the way of your head - keep your approach simple and get off the phone fast!

Nov 15 Podcast - click here!!

Aha moments recounted, The Business Plan, Posture

Shalane Flanagan finished 2nd in the New York City Marathon! Her runner up finish is the best finish by an American woman since 1990! A very happy and loyal customer for the past 3 years, our brand has gotten some nice publicity through Shalane!

The Business Plan is PACESETTER PACKS. Learn to love the monotony! It's normal to hit resistance - when that comes, stay in the teaching/educating mode, don't go to dragging mode :) We are teachers of teachers, and leaders of leaders!

An "Aha Moment" of Eds': All throughout the conversation, presentation, pre-talk, post-talk...get that interaction and agreement going with: "Does that make sense to you?" or "Doesn't that make sense to you?" (Listen to the archived call for more context, this is a great one!!)

Are you using the Getting Started CD set from the company in your business?

Sequence on closing properly, Ed and Paulette's experience:
At this point, your prospect has seen Delivering Wellness up to the Category choice page. To be clear, they have NOT seen the Value/Career/Pacesetter pack page...

We close BEFORE the prospect sees the Value/Career/Pacesetter pack page.
Paperwork: Do the green form first! Hand them the pen, always have them fill it out. "How would you like your name to read on the checks?"

Moving from the paperwork back to the presentation you'll still be on the category page and the transition then to the pack page for any Cat 2s and 3s by saying something like: "This is what the 2s and 3s do in my group."

Great mindset from Paulette:
"My job is to educate you on the quality of this brand (we don't sell, we don't hire salespeople)."

This is another one of those calls...you've GOTTA hear it, especially the last several minutes!

Nov 8 Podcast - Listen here!

November Announcements, Assist Bonuses explained, and the Holiday mindset!

Announcements - of course it's the 1st of November, so if you haven't yet go check your business center out, listen to the first of the month call if you haven't yet!

Power Hour coming up on the 4th - if you haven't participated yet, make sure to get there, the energy and excitement is so great and really helps people pick up the phone and take action immediately!

Assist Bonuses - Ed and Paulette lay out the strategy to really leverage those and how to treat those day to day. Apply this to your business right away!!

What to do about the upcoming holidays? Get some perspective from Ed, Paulette and Jeff about the proper mindset and approach over the holidays. Really amazing people have started during the holiday season, and so many stories of people running through the ranks!

REMEMBER: The "Holidays" are just a FEW DAYS...they are not a month or two!

Rally your leaders, make sure everyone understands the numbers here. This is a huge tool the company's given us to grab tons of market share through November and December. Use this doc from Ed and Paulette to understand and to be able to explain the math: CLICK HERE

November 1st Podcast - Click here

This Great Recession - What is our role?

Announcements: First things First Director Celebration Dinners! Must RSVP, check www.melaleuca.com Get with anyone in your team that's close to Director and help them make sure they get it done so they can celebrate with us!

Good to Great Team = special seating, lots of thoughts and strategy around this new regular monthly event sponsored by the company. Good stuff!

The Great Recession is in full swing - so many unemployed, so many underemployed, and so many amazing people! Everybody's cheese has moved...which really feeds our Power Hour success! Don't be shy making those calls guys - this is OUR time to swing into action and help!!

The last 20 minutes of today's call was all about VALUE. Have you lost a customer or two this month? Last month? What can we do to help retain customers? This call is a MUST LISTEN. Paulette spells it out so clearly - not a sales gimmick, we are such a better deal than Crest, Colgate, Suave, Windex, Bleach, etc, etc, etc.

Oct 25 Podcast - Click here! 

SELC Highlights, reports from Execs, Mela backing Director Dinners!

Approximately 500 Corporate and Executive Directors converged on Lake Las Vegas last weekend, and Paulette gave us a report on today's call! Lots of fun detail about how great the company is at valuing their leaders, along with some interesting facts and figures:

POSTURE
• 2,300 employees in the US alone
• 958,000 sq feet of manufacturing space
• 546 US & International Registered Trademarks
• 23 US Patents – 22 more Patent-Pending
• 350 Proprietary Formulas
We own all our formulas

Direct Sales Companies in the US
• 300-400 New Start Ups each year
• Fewer than 1 per year last more than 1 year
• We are on target to have one of the top 3 BEST years ever--!!

If you missed the call live, go listen to the recording! One of the things I came away with was the thought on a 90 day push - the idea that new leaders don't have permission to come up for air and reflect until that 90 day mark. Rather than evaluating progress all the time on the way to Director, this strategy puts a new leader's focus on advancing and building as quickly as possible for 90 days. I'm interested in hearing more on this strategy from Ed and Paulette in the near future!

Also looking forward to details coming out from Melaleuca on their backing of the Crescenzo's famous "Director Dinners". Eager to implement that in our business here!

Great quote that got flashed on the big screens at the event last weekend:
Challenge is inevitable, failure is optional.

Love it! Today's was a fun call - grab the podcast, or click the play button below!

Oct 18 Podcast, click here!

Support and Placement strategy, psychology, reasoning

Product updates - the field asked for it, and the company responded! The limited offering was so popular, Lemon Blossom Sol-U-Mel is not a permanent part of our product line.

Pro-flex 20 - big update there, listen in all the info. A great product has gotten much better and is now $13 cheaper!! What's the difference between Attain and Pro-flex? Paulette gave lots of great info on this products, go listen if you missed it!

Where's Melaleuca going? Ed has great commentary on this today!

What is support? If you are part of the "Support Team", what are your responsibilities? How about Placement strategy and psychology? Get your checklist from this call!

This call will be leveraged by many because of the extensive conversation around support responsibilities including placement strategies and the psychology and reasoning behind all of that. This will be a time saver for lots of us!! Thanks Paulette and Ed for another solid call!

Oct 11 Podcast - Click here!

Kristian Hoenicke

Be the Captain of your team!

Ed and Paulette discuss the October promotions and the best strategy and mindset involved.  The Event to Event energy building each month during this time of year is amazing and crucial to having your business pick up and/or keep momentum.  This is the BEST quarter of the year for building our business, listen to this call if you missed it for great nuts and bolts discussion on some foundational stuff!

Category 2s - what is the right way to bring them in?  Paulette's great analogy about building a house works so well for this topic.  Even if you're building a small house, part time, blueprints are still needed, as are hammer and nails!  Bottom line - Category 2s should be treated as part time Category 3s!

Ideas to help you as a leader implement the Weekly Leadership Connection Call as a launching pad for your teams' week. Team up on this, involve your people, and email reports to leadershipconnection@hotmail.com  We should be leading with and leveraging this call every week with our teams - emailing/texting isn't enough!


Oct 4 Podcast link

Kristian Hoenicke